Frequently Asked Questions
Everything you need to know about our exclusive apparel drops.
How long does shipping take for pre-order items?
Since we specialize in limited-run production, pre-ordered apparel typically ships within 8-12 weeks after the order window closes. This allows us to manufacture only what is needed to reduce waste.
Can I return a limited edition garment?
Due to the exclusive nature of our releases, we only accept returns for items that arrive damaged or defective. Please contact our support team within 14 days of delivery to initiate a claim.
How do I know which size to order?
Each product page features a detailed sizing chart. We recommend measuring a similar garment you already own and comparing it to our specifications, as fit can vary between different collection styles.
Do you ship your apparel internationally?
Yes, we ship to most countries worldwide. Please note that international customers are responsible for any customs duties, taxes, or import fees levied by their local government.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various digital wallets including Apple Pay and Google Pay for a secure checkout experience.
Are your garments sustainably produced?
We are committed to quality and ethical manufacturing. By utilizing a limited-run model, we significantly reduce overstock and textile waste compared to traditional fast-fashion retailers.